1. Introduction
Welcome to Egbami, a platform that facilitates electronics repair services by connecting customers with repair technicians and logistics providers. By using our service, you agree to the following terms and conditions.
2. Service Scope
Egbami provides a platform for users to request electronic repairs. We do not perform the repairs ourselves but act as an intermediary between customers and service providers.
3. User Responsibilities
- You must provide accurate and complete information about your device and its condition.
- Once your device is collected, any undeclared faults may result in an updated repair quote.
- If you decline the revised quote, a forfeiture cost will be deducted before returning your device.
4. Payments and Refunds
- Payments must be made in accordance with the provided quote before repair commencement.
- Refunds are only issued in cases where repairs cannot be completed.
- Service fees for diagnostics and pickup/delivery are non-refundable.
5. Liability
- Egbami is not responsible for any data loss or additional faults discovered during repairs.
- Customers are advised to back up their data before sending devices for repair.
6. Privacy
We value your privacy. Your personal data is collected and used only to facilitate repair services. We do not sell your information to third parties.
7. Contact and Support
If you encounter any issues, please contact us:
8. Acceptance of Terms
By submitting your repair request, you acknowledge that you have read and agreed to these Terms and Conditions.
